Shipping policy

Shipping Policy

Village Acorn is happy to offer shipping for select online orders. Orders are typically processed within 2–4 business days, excluding weekends and holidays. Processing times may vary during busy seasons, holidays, special promotions, or high-volume periods.

Shipping rates and delivery options will be calculated at checkout. Once an order has been shipped, delivery times depend on the selected shipping method and carrier. Village Acorn is not responsible for shipping delays caused by carriers, weather, incorrect addresses, or circumstances outside of our control.

Please make sure your shipping address is correct before placing your order. If a package is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees.

Once your order leaves our shop, Village Acorn is not responsible for lost, stolen, or damaged packages. If your package is lost or arrives damaged, please contact the shipping carrier directly to file a claim. We are happy to assist where we can.

At this time, shipping availability may be limited to certain products and locations. Some items may be available for in-store pickup only.

For shipping questions, please contact us at 845-324-8046.